SareptAssist
Support, By Your Side
SareptAssist is a personalized support program here to help you on your treatment journey.
We can help you:
- Understand the requirements for treatment
- Consider financial assistance options
- Explore your insurance benefits
- Prepare for treatment
- Find helpful resources
- Provide ongoing education and support
Start Here. We’ll Be With You Every Step of The Way.
When you contact us, you will be connected to a dedicated Case Manager with experience in rare diseases, including knowledge of insurance plans and healthcare networks. This individual will work closely with you to provide one-on-one personalized support.
While your doctor is your primary resource for discussing your medical needs, your Case Manager can be one of your key contacts for questions regarding insurance benefits, treatment logistics, and community resources.
See the attention and care that go into building a personalized team and approach for each patient.
“We are here for one reason: the Duchenne family. It is our fundamental goal to empower you with information and support that may help manage the stresses of starting a new therapy so you can focus on what’s important—life with your child.”
—Dan, VP, Patient Services
We're Standing By
Your personal SareptAssist Case Manager is here to help.
Get Started
Call 1-888-SAREPTA (1-888-727-3782)
We’re available Monday through Friday, 8:30am – 6:30pm ET
Spanish-speaking Case Managers and interpreters for other languages are available.
Navigating The Process
Once you and your doctor decide that treatment is right for you, your Case Manager can facilitate next steps.
Here’s what to expect:
Enrollment in SareptAssist
With your consent and signature, your doctor will complete and submit a specific form to begin the process. This form authorizes your Case Manager to explore your current insurance benefits.
Welcome Call
Your dedicated Case Manager will reach out to welcome you and explain how they can help.
Benefits Investigation
Your Case Manager will work with you to help you understand your insurance benefits and next steps. Depending on the type of insurance you have and your personal circumstances, he or she will provide information on financial assistance options that may be available to you.
Treatment Location Options
Some therapies require you to visit a treatment center, while others may be offered at home. You and your doctor will discuss the options available to you and determine the best plan. From there, your Case Manager can help explain and facilitate logistics.
Getting Treatment
Once all the required paperwork is in place, your Case Manager will work closely with your doctor and our different partners to coordinate treatment.
Ongoing Support
Your Case Manager is here to serve as a trusted resource throughout your journey and will check in with you periodically to see how they may help.
Financial Assistance Programs
Your Case Manager can provide information about independent charitable organizations that may offer financial assistance. There are multiple Sarepta and third-party programs that provide financial assistance options to eligible insured or uninsured patients.
Patient Co-pay Assistance Program
The Co-pay Assistance Program was created for eligible individuals with commercial health insurance (insurance from a private insurance company, either on your own or through your employer, not government insurance like Medicare) in the United States who are prescribed treatment with a Sarepta product. This program may help with some out-of-pocket costs related to receiving therapy, such as co-pays, co-insurance, and deductibles.
How Do I Enroll?
If you are eligible, your Case Manager will guide you through the consent and enrollment process for the Co-pay Assistance Program.
Patient Assistance Foundation
Your Case Manager can provide information about independent charitable organizations that may offer financial assistance.
For Healthcare Providers
SUPPORT, BY YOUR PATIENTS’ SIDE.
Our team is here to help your patients throughout their treatment journey.
Get your patients started in 3 steps:
- Download the Enrollment Form for the selected treatment
- Fill out the Form and Fax it to 1-800-621-5203
- A dedicated Case Manager will contact your patient soon